DMC, Degree or Provisional Not Received? Gurugram University Auto Appeal (AAS) Guide (2026)
⚡ Quick Answer: If your DMC, Degree, Provisional Degree or Migration Certificate has not arrived, follow these 5 steps in order:
- Check with your college exam office. Take your Roll No. and College ID.
- Raise a complaint on the university Grievance Portal. Save the grievance number.
- Send an email to the Exam Branch. Keep the Registrar in CC.
- Fill the Auto Appeal (AAS) form once 30 days have passed.
- Track your appeal with the link you get by email.
The steps are the same for all four documents. Only the "Services Required" option in the form changes. Open the official AAS form.
- Works for DMC, Degree, Provisional Degree and Migration Certificate
- You can use the RTS service 30 days after the result is declared
- The full Auto Appeal usually takes 2–3 months
- Only pass-out students can file the Auto Appeal
- Applies at Gurugram University and other Haryana state universities that use Saral Haryana RTS
- Already waited well over 30 days? Skip straight to Step 4 and fill the AAS form.
- Need the Degree? Get the DMC issued first. Applying for the Degree while the DMC is pending can get stuck. Correct order: DMC issued → collected → then apply for Degree.
- Roll Number and Registration Number
- College ID
- An active mobile number and email (all updates come here)
- Supporting documents merged into one PDF, max 1 MB
Step 1 — Check with your college
Go to your college exam office with your Roll No. and College ID. The DMC sometimes reaches the college before students are told.
Step 2 — Raise a complaint on the Grievance Portal
Choose "DMC Not Received". For a Degree, Provisional or Migration issue, choose the closest matching option. Fill in your Name, Roll No., Course, Session, College, Mobile and Email. Save the grievance number. You will need it for every follow-up.
Step 3 — Send an official email
Send your email to the Examination Branch and keep the Registrar in CC. Use these official addresses:
| Purpose | |
|---|---|
| Examination Branch | exam@gurugramuniversity.ac.in |
| Controller of Examinations | coe@gurugramuniversity.ac.in |
| Registrar | registrar@gurugramuniversity.ac.in |
| Helpdesk | helpdesk@gurugramuniversity.ac.in |
- Full Name, Roll Number, Course, Session, College, Mobile
- Clear description of the issue + grievance number
- Supporting documents (if any)
⚠️ Keep a copy of every email and screenshot.
Step 4 — Fill the Auto Appeal (AAS) Form
Have 30 days passed and you still have not received your document? Fill the AAS form here: gurugramuniversity.ac.in/autoappeal/auto_appeal_form.php
Submit it once. One submission is enough. It links to the Saral Haryana RTS system in the backend, so tracking and escalation happen automatically.
AAS Form — What to Fill in Each Field
This is exactly what the form asks for:
| Field | What to fill |
|---|---|
| Pass-out Student? | Yes |
| Registration No. | GU registration number |
| Roll Number | University roll number |
| Phone / Email | Keep active — status updates arrive here |
| Name / Father / Mother | Exactly as per university records |
| Programme | Select your course from the dropdown |
| Services Required | DMC Issue / Degree Issue / Provisional Degree / Migration Certificate |
| Document | Single PDF, max 1MB (merge multiple files into one) |
| Gender | Select applicable option |
| Problem | Max 15 words — e.g. "6th Sem DMC not received despite result declared" |
| Fee | Enter the amount if you know it. If unsure, enter 0 — updated automatically within 24 hours only if it needs correction |
Max size allowed is 1MB. Compress it free here: universitynotes.co.in/filecraftyhub/pdf_compress
- DMC Issue — DMC not received
- Degree Issue — only once the DMC is already in hand
- Provisional Degree — provisional marksheet not issued
- Migration Certificate — moving to another university (requires copies of all DMCs)
The form and every step above are the same regardless of which service you pick — only this dropdown selection changes.
Step 5 — How to Track Your Appeal
Once the first grievance is registered, you'll get an email from the Auto Appeal System with your Saral Appeal ID and a tracking link.
- Open the tracking link from that email
- Enter your Tracking ID
- Fill the captcha
- Click Track
Your current status will show up right there. For a more detailed check, click on Saral Tracker from the same page.
Every update on your case (a document request, hearing schedule or status change) comes by email. Check your inbox and spam folder daily.
| Authority | Role |
|---|---|
| Registrar | First Grievance Redressal Authority |
| Vice Chancellor | Second Grievance Redressal Authority |
What each status means
| Status | Meaning |
|---|---|
| Application Submitted | Your request has been received |
| Appeal Submitted | Appeal auto-registered after the deadline was missed |
| Notice Issued for Hearing | You may get a call/notice from the Registrar's office |
| Interim Order Issued | An order directing the branch to act |
| Direction Issued | Formal direction to the Exam Branch |
Does This Apply to Other Haryana Universities Too?
Yes. The Grievance → Email → Auto Appeal (AAS) → Saral RTS process is a state-wide Haryana Right to Service system, not unique to one university. The same overall steps generally apply at other Haryana state universities too — for example MDU Rohtak, Kurukshetra University (KUK), and Chaudhary Ranbir Singh University (CRSU) — using that university's own grievance portal and Auto Appeal form. The examples, emails and form link in this guide are for Gurugram University; for another university, use its official website for the equivalent portal and form.
Not in Haryana? Read our general guide: DMC or Degree Not Received? What to Do (Any University in India).
Documents you'll need
- College ID Card
- University Roll Number
- Previous semester DMCs
- Result copy
- Aadhaar (if required)
- Any prior communication from the university
- Use official channels only — portal and email
- Save every email and screenshot
- Check your appeal status every 2–3 days using the tracking link from the AAS email
- Don't file multiple grievances for the same issue
- Always mention your Roll Number in every communication
FAQs
- DMC not received after the result — what should I do? Follow 5 steps in order: check with your college exam office, raise a grievance on the university portal, email the Exam Branch with the Registrar in CC, fill the Auto Appeal (AAS) form once 30 days have passed, then track it with the link you get by email.
- Which email should I write to for a pending DMC at Gurugram University? Write to the Examination Branch (exam@gurugramuniversity.ac.in) and keep the Registrar (registrar@gurugramuniversity.ac.in) in CC. Include your full name, roll number, course, session, college, mobile number, a clear description of the issue and your grievance number.
- Can I apply under Haryana RTS for a pending DMC? Yes. If the DMC is not received within 30 days of result declaration, you are eligible for the RTS service.
- What is the Auto Appeal System (AAS)? If your RTS service is not delivered on time, the system automatically registers a First Appeal on Saral and forwards it to the Registrar. You do not need to file it manually.
- Do I need to apply separately on Saral? No. The university's AAS form is enough. It links to Saral automatically in the backend.
- Who can fill the Auto Appeal form? Only pass-out students. You must select Yes to the question "Are you a Pass-out Student?". The hard copy is still collected in person from the Results Branch.
- How do I track my Auto Appeal status? Open the tracking link in the email from the Auto Appeal System, enter your Tracking ID, fill the captcha and click Track. For more detail, click Saral Tracker on the same page.
- How long does the Auto Appeal process take? It usually takes around 2 to 3 months in total: the hearing, the order and then final issuance of the document.
- I have already waited a long time. Can I skip the earlier steps? Yes. If it has been well past 30 days, go straight to the Auto Appeal (AAS) form instead of repeating the college visit, grievance and email steps.
- Will my Degree also be delayed if my DMC is pending? Usually yes. Get the DMC issued first, because applying for the Degree while the DMC is pending can get stuck.
- Are the steps different for a Degree, Provisional Degree or Migration Certificate? No. The form and steps are the same for all four services. Just choose the matching option in "Services Required": DMC Issue, Degree Issue (only after your DMC is issued), Provisional Degree or Migration Certificate.
- What file can I upload in the AAS form? A single PDF of up to 1 MB. If your file is bigger, merge or compress it first with the free FileCraftyHub PDF compressor.
- What happens after I file an Auto Appeal? The Registrar reviews it and can direct the Exam Branch to act.
- Can I attend the hearing online? Follow the instructions in the notice you receive. Responding by email with documents is often accepted.
- Does this process apply to universities other than Gurugram University? Yes. The Auto Appeal and Saral Haryana RTS process is common to Haryana state universities such as MDU Rohtak, Kurukshetra University (KUK) and Chaudhary Ranbir Singh University (CRSU). Use each university's own portal and form. The emails and form link in this guide are for Gurugram University.
If anything here doesn't match your situation, or you need help drafting your grievance/email, reach out to us on the UniversityNotes Contact page — we'll try to guide you.
Share it with classmates and friends facing the same DMC/Degree delay — it can save them weeks of confusion.
Note: This guide reflects the general process for 2026. Contacts, portals and timelines may change — confirm on the official website.